Cases

Business assistant & project management support in software compliance and licensing

CLA Group (now operating as iovon.com) provides enterprise-level software asset management and contract optimization — helping clients reduce costs, stay compliant, and avoid vendor audits. I supported the leadership team as a business assistant and project manager, contributing to operations, marketing coordination, and internal workflow structure.

Overview / Story

CLA Group (now iovon) specializes in software license management, compliance consulting, and cost-optimization services for enterprise clients. The company supports organizations in maintaining continuous compliance status and preventing licensing risks through proactive asset management and dedicated customer support.
I joined the company in a hybrid role, assisting the leadership team with operational, organizational, and communication tasks. The focus was on improving process transparency, marketing coordination, and project documentation across multiple time zones and departments.

Problem

  • Fragmented communication and project tracking across internal teams.
  • Need for better coordination between marketing, operations, and compliance departments.
  • Limited automation in reporting and task management.
  • High confidentiality standards requiring structured information flow.

Solution

  • Supported daily operations as a business assistant and project manager.
  • Helped organize and maintain internal documentation in Notion and Google Workspace.
  • Coordinated tasks between departments and leadership.
  • Assisted with presentation materials, client communication templates, and content flow.
  • Maintained workflow structure and follow-up systems for ongoing projects.
  • Contributed to marketing and operational planning under NDA constraints.

Technologies & Tools

Notion, Google Workspace, Slack, Trello, CRM (details under NDA), Microsoft Office Suite.

Results

  • Improved communication flow and operational clarity within a distributed international team.
  • Established task tracking and documentation systems in Notion.
  • Enhanced coordination between marketing, operations, and compliance support.
  • Reduced manual workload through structured project management and delegation.
  • Maintained confidentiality standards and consistent documentation quality.

Role

Business assistant and project manager — supporting internal operations, coordination, and executive communication under NDA.

Additional Information

Client: CLA Group / iovon.com
Industry: Software asset management, license compliance, and cost optimization
Period: 2021
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